The family-owned company Kärcher is today the world's leading provider of efficient, resource-conserving cleaning
systems. Kärcher makes a difference through top performance, innovation and quality. Alfred Kärcher SE & Co. KG
employs over 12,300 employees in 67 countries in more than 110 companies. There are more than 50,000 service
offices throughout the world to provide a consistent level of support.
With headquarters located in Winnenden Germany, Kärcher has an entire street dedicated to their offices. This
means that there are a lot of buildings which in turn results in employees and departments constantly moving in
and out of buildings. A single, updated, and accessible database is necessary as security is high on the Kärcher
The process to get access to different buildings was long and inefficient. Employees needed to fill out a form with
paper and pen, then submit the form to the corresponding office. The office would then get approval from the
employee's manager and then approval from the manager of the building the employee wanted to access. This
caused a piece of paper to travel all around the Kärcher campus, to two, and sometimes three different locations
before the approval was finally made.
Jira Service Desk
Insight - Asset Management
nFeed - external data in custom fields
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