Atlassian Cloud: Debunking 8 Common Myths About Moving To The Cloud

Migrating systems and data to the Cloud has become an inevitable trend for many organizations. Yet, a number of businesses still hesitate, held back by common misconceptions. As an Atlassian Gold Solution Partner, Candylio has observed that this hesitation often stems from a lack of accurate information.

To help you gain clarity and make the best decision for your organization, Candylio is here to debunk the top 8 myths about the Cloud—covering everything from security to performance.

1. Cloud Security and Compliance Are Weaker Than On-Premise

• Myth: Many believe that on-premise data and systems are inherently safer. Some even assume their internal IT teams can manage security better than Cloud providers—or that their teams aren't using the Cloud at all.

  
  

• Reality: In fact, 94% of organizations report improved security after moving to the Cloud. With a trusted Cloud provider, security becomes a built-in priority. Additionally, chances are your team is already using unauthorized Cloud apps—what’s known as “Shadow IT.”

  
  

• Why This Matters:

  • Top providers like Atlassian adopt a “zero trust” model, enforcing multiple layers of authentication and protection—not just a single perimeter defense.

  • Atlassian invests millions annually in building a robust Cloud infrastructure, with frequent security patches and updates to keep you on the safest version.

  • Shadow IT arises because employees seek Cloud tools that improve productivity when current systems fall short.

2. Cloud Performance Is Slower and Less Reliable

• Myth: Some worry that Cloud-hosted systems won’t perform as well as their on-premise setups and fear that Cloud outages will disrupt team operations.

  
  

• Reality: Leading Cloud platforms often outperform on-premise systems. A survey found that 76% of business leaders experienced improved IT service delivery after migrating to the Cloud. Atlassian Cloud offers financially backed uptime SLAs of 99.9%–99.95%, with a strong record of reliability.

  
  

• Why This Matters:

  • Atlassian Cloud is hosted on AWS—one of the world’s most trusted Cloud providers—ensuring high performance and stability.

  • Atlassian leverages global data centers and scale advantages to deliver cutting-edge technology to distributed teams.

  • If incidents occur, the Cloud provider (like Atlassian) manages them—relieving your internal IT team of the burden.

3. Cloud Has Limited App Support and Migration Is Difficult

• Myth: Some assume Cloud environments offer fewer apps, can’t support their existing plugins, or have limited functionality compared to on-premise—and that Cloud apps aren't as secure.

  
  

• Reality: Atlassian Marketplace offers over 1,000 Cloud apps and integrations, with more added regularly. Tools like Jira Cloud Migration Assistant and Confluence Cloud Migration Assistant simplify the migration process. While apps may differ in the Cloud, they’re often more powerful—and the Cloud supports around 50% more integrations than server. Notably, 94% of organizations say cloud migration enhanced their security.

  
  

• Why This Matters:

  • Atlassian is actively expanding its cloud app ecosystem—adding 250 apps in 2019 alone and 225 more in the first half of 2020. Many popular server apps are now available on Cloud.

  • Automation and tools make data migration smoother, and solution partners like Candylio can support your transition.

  • Though workflows may need adjusting, Cloud apps are often user-preferred and boost productivity.

  • Atlassian enforces strict Cloud app security standards—through bug bounty programs, clear privacy policies, GDPR compliance, and user data protection via secure APIs.

4. Change Management in the Cloud Is Harder to Control

• Myth: Companies often believe that tightly controlled, manual update processes lead to better performance. They worry SaaS vendors release updates without warning and feel self-managed updates offer more control.

  
  

• Reality: Studies show teams using rigid change management are 260% more likely to underperform. Frequent, smaller updates are easier for teams to absorb and essential to meet modern security standards, user expectations, and business agility.

  
  

• Why This Matters:

  • Long approval chains don’t guarantee safer releases; agile teams tend to deliver better results.

  • Delayed updates can create serious risks—such as data breaches, compliance violations, or falling behind competitors.

  • Incremental updates minimize learning curves and reduce downtime from bugs, ultimately improving team effectiveness.

5. Cloud Means Loss of Data Control and Security Risks

• Myth: A common concern is that data is less secure in the Cloud. Others fear they won’t know where data is stored, can't directly query databases, or will lose control when using third-party apps or integrations.

  
  

• Reality: Again, 94% of businesses feel their data is safer in the Cloud. Atlassian Cloud Enterprise lets you choose data residency locations. While direct database access isn’t available, you can fully interact via secure REST APIs. Importantly, Atlassian APIs are designed to protect user identities, and Marketplace apps can only access explicitly shared data.

  
  

• Why This Matters:

  • Zero trust architecture, end-to-end encryption, and integrated security are core to Atlassian’s design.

  • Data is stored close to your users for performance—but Enterprise plans let you choose data locations.

  • Strong APIs provide flexible, secure data access—no direct database queries needed.

  • Third parties can’t access your data without your explicit permission.

6. Admins Will Become Obsolete in the Cloud

• Myth: System administrators often worry that moving control to a Cloud provider will lead to chaos—or worse, render their role unnecessary. A common fear is that transitioning to the Cloud means the end of their relevance.

  
  

• Reality: Trusting a reputable Cloud provider doesn’t mean giving up control. In fact, it frees admins to focus on strategic initiatives rather than manual maintenance. Cloud platforms still require governance, configuration, user management, and security oversight.

  
  

• Why this matters:

  • By offloading responsibilities such as uptime management, security, and updates to a trusted provider like Atlassian, admins can focus on driving business improvements and strategic planning. This often leads to significant operational cost savings.

  • Learning and mastering Cloud administration is increasingly critical in today's tech landscape. Moving to the Cloud allows admins to concentrate on value-added tasks like exploring new tools, managing software costs, and automating internal processes.

7. Admins Will Become Obsolete in the Cloud

• Myth: Many Server users believe they can create more sophisticated and customized workflows on-premises. There's also a perception that tailored configurations are always better for the team.

  
  

• Reality: Most administrative tasks that Server admins are familiar with can still be done in Cloud—the difference lies in how, not whether, they can be done. In fact, excessive customization on Server often results in brittle workarounds, overly complex configurations, and technical debt.

  
  

• Why this matters:

  • Legacy Server approaches often involve hacks, patchwork solutions, and hard-to-maintain setups. Cloud offers customization through a more standardized, flexible approach.

  • While customization can be powerful, it can also quickly become overwhelming. Unused or niche workflows may slow down performance. Keeping configurations simple and leveraging built-in Cloud features often results in more scalable and effective systems.

8. Is Cloud Too Weak for Large Enterprises?

• Myth: Some still believe that Cloud is only suitable for small teams or startups. Large enterprises often worry that Cloud can’t handle the scale or complexity of their operations.

  
  

• Reality: This couldn't be further from the truth. In fact, 80% of Fortune 500 companies use Atlassian Cloud. With 10 million monthly active users and 170,000+ customers across 190 countries, Atlassian Cloud is built to support large, complex organizations.

  
  

• Why this matters:

  • Major players like Redfin, Afterpay, and Dropbox have already found success with Atlassian Cloud. The platform is designed to scale with your business, offering Standard, Premium, and Enterprise plans to suit growing and evolving needs.

  • Cloud empowers enterprises to offload infrastructure burdens and redirect resources toward product development and innovation—creating real competitive advantage.

Make the Move to Cloud with Candylio

Migrating to the Cloud is a strategic decision—and having accurate, trustworthy information is essential. We hope debunking these common myths has given you a clearer view of the value and potential of Atlassian Cloud.

At Candylio, we do more than just provide licenses for leading SaaS solutions like Atlassian, Sonar, Lark, and Salesforce—we walk alongside you through the entire Cloud journey. Backed by experience in consulting and implementation for various businesses, our team is ready to help you:

• Assess your needs and current environment.

• Identify the most suitable Atlassian Cloud solution and plan.

• Migrate data and applications seamlessly.

• Provide training and technical support to ensure your team gets the most out of Cloud.

Don’t let myths hold your business back. Contact Candylio today to get expert guidance and start your Cloud transformation with confidence and success.